J.B. Gaynan & Son has been a manufacturing and retail company for over 70 years and we make each piece by hand, for our customers, out of our shop in Ledbury, Herefordshire. We sell direct to the public giving each customer the same service- handmade jewellery to order- shipped direct to you.

All of the items shown are either 18ct gold plated onto solid silver or plain hand-cast solid silver. Some of our more exclusive pieces are hand-cast in 9ct solid gold. All collections on our website have been curated by us to bring you the best quality without the designer price tag.

None of the jewellery shown on our website has plastic pieces.


The necklaces featured are generally 16" and each include a 2" extender chain, so they may all be comfortably worn between 16-18".  Longer chains are listed with their actual length beside each item.

As is the case with all jewellery regardless of manufacturer or method of plating, alcohol based sprays (such as perfume and hairspray), if sprayed directly on to the pieces, may over time eat away at the gold plate.  In order to preserve the original state of the jewellery, J.B. Gaynan & Son suggests you simply apply your sprays before putting on any jewellery.

Shipping policy

We ship to the U.K, USA and the majority of Europe.

The following places in Europe that we ship to are:

Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Ukraine, Vatican City

We offer free shipping over £50 spend across the UK, orders under £50 will incur a £2.95 shipping fee.

Europe and the U.S incur a shipping fee of £15.

In the UK most orders will ship out within 1-2 business days, you will receive an email notification as to when your order has shipped.

Returns and exchanges

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You can read more here.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@gaynans.co.uk and send your item to: J.B. Gaynan & Son, 18, The Homend, Ledbury, Herefordshire. HR81BT, United Kingdom.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should mail your product to: J.B.Gaynan & Son, 18  The Homend, Ledbury, Herefordshire,HR8 1BT, United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.